Fees and Pricing

Therapy

  • As of 1 September 2026: Our Psychologist rate for standard appointments is $252.99, which is aligned with the NDIS national psychology rate.

    If you have a Mental Health Care Plan (MHCP) from your GP, you may be eligible for a Medicare rebate of $101.55 (as of 1 July 2026), leaving an out-of-pocket cost of $151.44 for weekday appointments and $181.44 for Saturday appointments.

    Our Saturday appointment surcharge is $30.00, reflecting the additional costs in providing Saturday services.

    Please note that appointment fees are due prior to or on the day of your appointment. Any unpaid appointment fee after three business days may result in automatic cancellation of future appointments and debt collection processes. No future appointments may be booked until all outstanding fees are paid.

  • As of 1 September 2026: Our Provisional Psychologist rate for standard apppointments is $177.00.

    Provisional Psychologists do not yet attract a Medicare rebate, meaning the out-of-pocket cost is $177.00.

    Please note that appointment fees are due prior to or on the day of your appointment. Any unpaid appointment fee after three business days may result in automatic cancellation of future appointments and debt collection processes. No future appointments may be booked until all outstanding fees are paid.

  • As of 1 September 2026: Our rate for Couples and Families is $315.00.

    Appointments of this type do not typically attract a Medicare rebate, meaning the out-of-pocket cost is $315.00.

    Please note that appointment fees are due prior to or on the day of your appointment. Any unpaid appointment fee after three business days may result in automatic cancellation of future appointments and debt collection processes. No future appointments may be booked until all outstanding fees are paid.

Third Party Funding

We accept a variety of Third Party funding for certain clients and services, including (but not limited to):

  • National Disability Insurance Scheme (Self-Managed & Plan Managed clients only)

  • WorkCover Queensland, and other Insurance-funded programs

  • Queensland Police Service and Queensland Fire Department Early Intervention Programs

  • Victims Assist Queensland

  • Comcare (Commonwealth Public Service)

  • Our Employee Assistance Program (available if your Employer has a service agreement with us)

Rates for psychological services involving third party funding are usually determined by the funder and are typically adjusted annually.  Please contact our Client Support Team for more information about your particular circumstances.

Department of Veterans’ Affairs

We are not currently accepting new referrals for clients who are funded by the Department of Veterans’ Affairs. We anticipate that this service line may re-open from 1 July 2027, subject to confirmation of suitable funding provision by the Australian Government.

Assessments

We offer transparent, all-inclusive flat-fee pricing for all diagnostic and functional assessments. There are no hidden costs, hourly billing surprises, or additional charges for standard report writing. The fee you are quoted covers all face-to-face appointments, test administration, scoring, and the comprehensive final report.

  • Our all-inclusive fee is $2,450.

  • Our all-inclusive fee is $2,650.

  • Our all-inclusive fee is $3,100.

  • Our all-inclusive fee is $2,050.

  • Our all-inclusive fee is $1,450.

  • If you require your report to be endorsed by a Clinical Psychologist, this will incur an additional fee of $277.00.

Assessment Payment & Billing Policy

To make assessments accessible and manageable, we do not require full upfront payment. Instead, your assessment fee is paid in four equal instalments tied to the stages of your assessment journey:

  • 1st Instalment (25%): Due at the time of booking to secure your initial appointment.

  • 2nd Instalment (25%): Due before your first standardised testing session (usually your third appointment).

  • 3rd Instalment (25%): Due after your final standardised testing session is completed.

  • 4th Instalment (25%): Due before your feedback session is scheduled and your final report is finalised and released.

Third Party Funding

If you have an agreed third-party billing arrangement (e.g., NDIS plan manager, WorkCover, or another insurer), alternative arrangements may be available subject to the funder’s rules and policies. Please contact our Client Support Team for further information prior to booking.

Medicare Rebates for Assessments

Some clients may be eligible for Medicare rebates under the M10 pathway for Complex Neurodevelopmental Disorders (such as Autism) and eligible disabilities. This pathway requires a referral from a paediatrician or psychiatrist and applies to clients under 25 years of age. Eligible clients can receive a rebate of approximately $101.55 per assessment session, which is processed after each session and returned directly to you. Please note that the staged instalement payments are payable to the practice in full regardless of Medicare eligibility.

 

GST (Goods and Services Tax)

Psychological services are generally GST-Free and all our prices are exclusive of GST.  If GST becomes payable on any product or service we offer, we will advise you of this at the time of payment.

Cancellation Policy

To avoid cancellation fees, please contact us as soon as possible if you need to cancel or reschedule your appointment. We understand that circumstances can change and that you may not always be able to keep your appointments.

  • One full business day’s notice is required to avoid a fee

  • Late cancellations (less than one business day's notice) and unattended appointments both attract a 100% fee

  • Any unpaid cancellation or non-attended appointment fee after three business days results in automatic cancellation of future appointments

  • No future appointments may be booked until all outstanding fees are paid

  • Assessment appointments involve significant clinician preparation and reserved time. Our dedicated Assessment Cancellation Policy, linked below, outlines the fees applicable for late cancellations or non-attendance at assessment appointments, which are calculated based on session duration and are in addition to the assessment flat-fee. We encourage you to review this policy prior to booking.


Please note that Medicare rebates are not available for cancelled or unattended appointments, and third-party funders typically require clients to pay directly for any cancellation fees they incur.

Our Cancellation Policy is accessible via this link.

Our Cancellation Policy for Assessments is accessible via this link.

Hardship and Concessional Rates

In keeping with our mission, vision and values, we have a hardship and concessional pricing policy for existing clients who experience financial hardship. Concessional pricing is not available to new clients, and we are not a bulk billing service. Granting concessional rates to an existing client is not automatic and depends on a number of factors. In the event the practice agrees to apply a concessional rate to your appointment, terms and conditions will apply.